We deliver to all mainland UK postcodes by courier, but not remote parts of the Scottish Highlands, Isle of Man or Northern Ireland.
We’ve created the pies with outstanding quality ingredients and the pastry really does taste amazing when cooked in the oven but if you really can’t wait, you could give your pie a couple of minutes in the microwave, just check it’s piping hot in the middle but honestly, a microwave doesn’t do it justice.
Yes, all our products freeze beautifully and if freezing your pies and squiches, we would recommend cooking from frozen. All the details are supplied with your order, with cooking instructions usually on the box but to summarise, we recommend that you pre-heat the oven to 180°C (160°C fan) gas mark 4, remove all packaging, place squiche or pie on preheated baking tray and cook for 45-50 minutes from frozen.
These are not just your ordinary pies! We make our pies and squiches with the same care and quality that you and I do in our own kitchens, we don’t use additives to make the pastry quickly, we use a fridge and let it relax overnight. We use butter and enrich our pastry with free-range eggs, most pie makers use margarine because it’s cheap. All our meat is hand cut by master butchers, not machinery and we work really hard to source our ingredients as locally as we can with the majority of our meat, milk and cream being organic and coming from the Goodwood Estate.
I signed up with you a few days ago, but when I tried to sign in again today I got a message saying that there was no account with my email address
Sometimes there is confusion between joining the Mud Club newsletter and having a Customer Account on the website. You are never asked for a password to join the newsletter as there is no password needed :-)
Is the website not working? The website says you don’t deliver to my address, what do I do? The website won’t let me check out, what do I do?
Please refresh the page and try again, making sure all your details are completely accurate. This cures 99% of problems.
Unfortunately, we can’t take orders by phone. Are you able to get a friend or relative to order on your behalf? It’s a very simple process at checkout to specify a different delivery address and that would solve the problem. Hope that helps.
All the pies and squiches arrive in an individual box with the relevant cooking instructions for both chilled and frozen. We recommend that you pre-heat the oven to 180°C, (160° C fan) gas mark 4, remove all packaging, place pie on preheated baking tray and cook for 25-30 minutes from chilled, 45-50 minutes from frozen.
The Beef and Lamb is organically reared from the Goodwood Estate and is all hand cut by their master butchers. The chicken is British and free-range. The game is naturally free to roam the South Downs and comes from South Downs Venison.
Yes, it’s within the vegetable shortening but we only use RSPO palm oil for which we are an accredited and certified user.
All the pies and squiches arrive in an individual box with the relevant cooking instructions for both chilled and frozen. But essentially we recommend that you pre-heat the oven to 180°C, (160° C fan) gas mark 4, remove all packaging, place pie on preheated baking tray and cook for 25-30 minutes from chilled, 45-50 minutes from frozen.
Not yet, but we’re working on it, so please do check back regularly to see how we’re getting on. Currently we don't have enough space for a totally separate gluten-free area.
Every pie and squiche we make is made with wheat flour so our products are not currently suitable if you have an intolerance to gluten.
Yes, we enrich our luxury shortcrust pastry with local free-range eggs and we also glaze our pies with egg too but the Squash, Spinach and Feta (vegan) pie is 100% meat and dairy free. Our packaging also declares it as an allergen.